Reports About Blackout Media and Adam King: What UK Couples Should Know About Wedding Photography Bookings

Introduction

In recent months, many UK couples have shared concerns online about their experiences with Blackout Media, reportedly run by Adam King. According to public posts and reviews, some couples claim they paid for wedding photography services but later experienced issues such as no-show photographers, late image delivery, or communication breakdowns.

These reports are reminiscent of the Lee Brewer photography incident of 2023, when a number of couples were left without their wedding photos and struggled to recover their payments.

As a professional photographer with years of experience in the wedding industry, I believe it’s important to highlight these concerns factually, raise awareness, and help couples understand what steps they can take if they’ve been affected.

What Couples Have Reported

From online reviews and discussions across platforms such as Facebook groups and Trustpilot, people have described similar experiences when dealing with Blackout Media. These include:

  • Photographers not attending on the day, or being replaced at short notice

  • Delays in receiving images or incomplete galleries

  • Refunds not being processed, despite promises to do so

  • Difficulties communicating after payments were made

  • Confusion about company names or trading details

It’s important to note that these are individual reports, not verified findings. No legal judgement has been made regarding these claims, but the volume of discussion has led to the formation of online support groups for those who believe they may have been affected.

Why These Reports Matter

For couples, wedding photography isn’t just a service, it’s the preservation of their memories. When problems arise, the emotional and financial impact can be significant.

Unfortunately, a few negative experiences can cast doubt across the entire industry, which is why transparency and professionalism are so important. At Greenhill Photography, I strongly believe in clear contracts, honest communication, and timely delivery of every wedding gallery.

Support Communities for Affected Couples

A Facebook group has been created by and for couples who believe they’ve been affected by Adam King / Blackout Media. The group’s purpose, as stated in its description, is to:

  • Connect individuals with similar experiences

  • Share timelines, contracts, and receipts for reference

  • Offer emotional and practical support

  • Discuss lawful next steps, such as consumer complaints, small claims, or contacting authorities

The group’s administrators have reminded members to keep all discussion factual and to avoid speculation, personal attacks, or sharing private information, which is essential to ensure fairness and legal safety for everyone involved.

What To Do If You Believe You’ve Been Affected

If you’ve experienced problems with a photography booking, these steps may help:

  1. Gather all evidence - contracts, payment confirmations, and communication records.

  2. Request a written update or refund in writing (email or recorded letter).

  3. Check your payment method - if you paid by credit card, Section 75 protection may apply; debit cards may offer chargeback rights.

  4. Contact Action Fraud, Citizens Advice, or Trading Standards for official guidance.

  5. Consider small claims court if you have clear evidence of payment and non-delivery.

  6. Join verified support groups to share updates and learn from others’ experiences.

These are the correct legal and consumer routes to pursue resolution safely and effectively.

How to Avoid Future Booking Issues

While the majority of wedding photographers in the UK are professional and trustworthy, situations like this highlight the importance of due diligence before booking.

Here are some key tips:

  • Always check independent reviews on trusted platforms.

  • Ensure there’s a signed contract outlining what’s included and when images will be delivered.

  • Avoid full upfront payments unless you have a written refund policy.

  • Confirm the photographer’s real name, business registration, and insurance.

  • Ask to see full wedding galleries, not just highlight images.

  • Be cautious if a company frequently rebrands or has limited online history.

A legitimate photographer will always be happy to provide proof of past work, references, and clear documentation.

A Message from Greenhill Photography

For any couple who believes they have lost money or missed out on images due to problems with Blackout Media or Adam King, I’d like to help.

As a gesture of support, I’m offering discounted wedding photography packages to couples who can show an invoice or booking confirmation from the company mentioned above.

Every couple deserves a reliable, professional photographer who delivers on promises — and I want to ensure you still have the opportunity to capture your day beautifully and without further stress.

If you’d like to discuss your situation or rebook your wedding photography, please get in touch through the Greenhill Photography contact page.

Conclusion

The reports circulating about Blackout Media and Adam King highlight how vital transparency, reliability, and communication are in the wedding industry. Whether these issues are resolved or not, couples deserve clear information and accessible support.

If you’re planning a wedding, do your research, book through trusted professionals, and always protect yourself with clear agreements and payment safeguards.

At Greenhill Photography, my focus remains on honesty, trust, and care for every couple I work with. And for those who’ve been affected, there are still positive steps forward, you can rebuild confidence, recover memories, and ensure your story is told properly.

Bride and groom laughing during wedding reception at Radnor Rooms

Disclaimer

This article is based on publicly available information and online reports shared by couples. Greenhill Photography has no affiliation with Adam King, Blackout Media, or any related business entity. The information provided reflects allegations and opinions expressed by others; no legal findings have been made unless otherwise stated. This blog is intended for consumer awareness and support only, and should not be interpreted as a statement of fact about any individual or company. Couples are encouraged to seek independent legal advice if they believe they have been affected.

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